Online Check-in

Elniey handles the least-loved part of hosting — collecting identity documents for the Serviço de Estrangeiros e Fronteiras — with a single link the guest receives seventy-two hours before arrival. Passport photos are captured with the phone camera, OCR pre-fills the fields, the guest signs, and the Boletim de Alojamento files itself. Door codes are issued at the moment of successful check-in, not before.

SEF compliance without operator work

Every guest over sixteen must be declared to the SEF within three days of arrival — a rule Portuguese operators know well and often miss. Elniey submits each Boletim de Alojamento directly through the SEF portal, holds a signed receipt in the reservation record, and flags missed windows before the fine arrives.

Door codes, only when they should exist

Integrations with Nuki, TTLock, Salto KS and Igloohome issue a single-use code the moment the identity documents are validated. Codes expire at the scheduled check-out; late departures re-issue automatically; disputed stays revoke instantly from the operator console.

Retention policies that respect the guest

Identity documents are encrypted at rest with a per-tenant key, exposed to the operator only during the active stay, and purged automatically ninety days after departure — the retention window the CNPD considers proportionate. Guests can request an immediate deletion from within the check-in link.