Issue №21 · Est. Lisbon 2016
Nº 08

Onboarding

Request platform access.

Tell us about your portfolio. A member of our Lisbon team will schedule a discovery call within one business day. The onboarding rota opens on the first Monday of every month.

By submitting, you acknowledge that Elniey will store the details above under GDPR lawful basis art. 6(1)(b) — pre-contractual measures. We will contact you within one business day.

Request received.

A member of our Lisbon onboarding team will be in touch within one business day. Please keep your reference number to hand.

You can reach us directly at support@elniey.com · +351 213 456 789.

What happens next

  1. Discovery call — 45 min, video, one of our Lisbon team.
  2. Portfolio audit — we review your current PMS, contracts and channel mix.
  3. Commercial proposal — pricing (per-key, tiered) and onboarding schedule.
  4. Migration weekend — historical bookings, financials and owner data are ported.
  5. Live cut-over — typically 6 weeks after the discovery call.

If you manage more than 50 keys, ask about our concierge migration service — a dedicated engineer sits with your team for the first fortnight.